
About Us
Our Goal is Simple: To Source and Roast The Great Coffees of The World.
Sounds simple, doesn’t it? In some respects, it is, and we never underestimate the simple pleasure of drinking a fine cup of coffee. As we often say, “It’s what’s in the cup that counts.”
The process of creating that simple cup involves a surprisingly intricate journey across the globe. We care about every facet of the journey — from the producers, to you, our customer. We’ll tell you everything we can about our coffees and why our customers tell us, “You Really Can Taste The Difference!”
Zingerman’s Coffee Co. is a wholesale roaster supplying cafes, restaurants and businesses. Feel free to contact us for sales information and for places to buy our coffee.
We also serve our coffees at our Coffee Bar located in Ann Arbor at the Zingerman’s Southside Producers row. Our baristas will prepare an excellent espresso for you to sip while you watch our roaster through a large picture window and enjoy a baguette from the Bakehouse and some goat cheese from the Creamery.
Who We Are

Abby
Barista

What do you do?
I make and serve coffee and toast, and interact with all guests.
Why the Coffee Co.?
I worked with coffee prior to here, and I knew I loved coffee and wanted to move up in the coffee world.
What's your favorite drink?
Iced vanilla latte with oat milk. It's a little sweet, and oat milk is a great milk alternative.
What do you do when you're not coffee-ing
I try to keep myself busy with crafts. Whether arm-knitting scarves or making Halloween costumes, I try to stay creative. I also love taking care of my plants.
What would surprise us about you?
I am deathly afraid of swans.

Ayana
Barista
Ayana
Barista

What do you do?
Craft beverages
Why the Coffee Co.?
Me and coffee work well with the same kind of people.
What's your favorite drink?
Pembertino, it's weird and it shouldn't go together! But here we are talking about it.
What do you do when you're not coffee-ing
Finding amazing places to eat & chill. Chillin' with my cats, playing video games with my brothers. All depends on the day.
What would surprise us about you?
With the right donut... I can be bought.

Becca
Barista
Becca
Barista

What do you do?
I cultivate the best coffee I know how. I offer awesome customer service and am full of suggestions! If there's a better way, tell me, so I too can be better.
Why the Coffee Co.?
Simple. I love coffee. I can appreciate all types of drinks. I love learning what the World has to offer.
What's your favorite drink?
I love a good espresso. If I want something hot to sip on, Con Miel. Cold? Blend me up an Es Alpukat!
What do you do when you're not coffee-ing
Travel, surf, & cook!
What would surprise us about you?
I am ambidextrous.

Cholie
Whole Customer Support
Cholie
Whole Customer Support

What do you do?
I help make the ordering process go as smoothly as possible for our Wholesale and Back of House. Think of me like the guy in Office Space who talks to clients then talks to the engineers!
Why the Coffee Co.?
I've always loved how we offer so many coffees so many different ways
What's your favorite drink?
I'm in love with a clever of Ethiopia. When I want a latte, it's a 4 shot extra vanilla and oat milk (unless it's Pomander Mocha season, then I add some orange oil to it!).
What do you do when you're not coffee-ing
Hang out with my family, knit and play Dungeons and Dragons
What would surprise us about you?
I trained in college to be an Opera Singer

Chris
Roaster/Trainer
Chris
Roaster/Trainer

What do you do?
I do a fair amount of the roasting, I maintain the recipe database and track roasting via color, environment, and temperature. I also do the coffee training for the internal staff as well as wholesale customers, in addition to other Zingerman's employees and public classes. I maintain and update the materials for training as well.
Why the Coffee Co.?
The coffee Co does a lot right. We are invested in our products as much as we are invested in the people. Both in terms of service to those we work and collaborate with, and those we serve our product to. We are also one of the least complacent places I've been involved with. Constantly looking for new ways to improve and grow. It's demanding in all the right ways.
What's your favorite drink?
Nothing beats a solid cup of coffee. We have great beans, let them shine. While I enjoy espresso, I find the long haul experience of a cup of coffee more enriching as I can enjoy the warming and enticing aroma when its fresh and hot, as well as the ever changing panorama of flavors as it cools.
What do you do when you're not coffee-ing
When I'm not at the Coffee Co, I can be found doing one of my hobbies. I love to do vintage swing dancing, cycling, strength training, or playing music. I don't have a lot of down time, and I usually like it that way.
What would surprise us about you?
I used to play in a punk rock band.

Doug
Demo Coordinator
Doug
Demo Coordinator

What do you do?
Any and all things pertaining to promoting our coffee via demo presentations. The responsibilities include: scheduling Demos for all Wholesale Businesses who desire demos, ordering supplies for demos and demo Presenters, training new demo staffers, sharing information and best practices with staffers, problem solve any issues that arise in the Demo-world, and assist my Managing Partner with any his requests in the wonderful world of Demo-land.
Why the Coffee Co.?
I found this to be one of the more stimulating ZCOB businesses (pun intended). Have the freedom to do what I do best... to expose and sell great coffee to our guests at our Wholesale businesses. I love that the Coffee Company is always improving and striving for greatness. Needless to say, the Coffee Company satisfies a deep love of the bean in all forms.
What's your favorite drink?
Love all my little children (aka our coffees and drinks), however I find that our Espresso Blend in any all ways to be a favorite. Be it as a shot, almond milk fortissimo or as an important component to our cold-brew... it really shines!
What do you do when you're not coffee-ing
Oh I like long walks on the beach, sunsets, travel (especially my love for New Orleans, great food (spicy offerings from Asia and and the Americas), great drink (obviously coffee in all forms, have a fondness for Irish whiskey and brown lager), interesting music (mostly underground punk and techno with soft spots for the Blues and classical), attending sporting events (all things Detroit and UM), great movies and television (anything unusual and challenging, also love a good laugh), great books (literature and food related tomes), walking and exploring A2 and surrounding areas, love the 2 golfs... disk and chasing a small ball and pondering the nature of the universe.
What would surprise us about you?
A few things come to mind: in a previous life I was involved in banking, I can sing like a didgeridoo (or a Tuva singer who can't quite get multi octaves😕), and I have a strong love of squeakers and bacon wallets.

Emily
Barista
Emily
Barista

What do you do?
Serve people tasty drinks!
Why the Coffee Co.?
I've loved every barista job I've had. I really like making a nice, cozy experience for people. And I've been wanting to enhance my coffee knowledge - Zingerman's knows what's up!
What's your favorite drink?
Café con Miel, with oat milk!
What do you do when you're not coffee-ing
Hang out with my husband and cats, or go on an adventure.
What would surprise us about you?
I play the mandolin!

Eric
Accounting Manager
Eric
Accounting Manager

What do you do?
Accounting, financial reporting, overseeing the financial well-being of the financial records and procedures.
Why the Coffee Co.?
I've wanted to work for Zingerman's since I was in a ZingTrain seminar about five years ago. I was blown away by the way Zingerman's empowers employees to take pride in their job and allows us to give the best customer service possible and supports us in doing it. I've never felt so supported by both my co-workers and management.
What's your favorite drink?
The baristas will tell you that it's soda water, hands down. Favorite coffee? Like a whole lot of people, it's a tie between the espresso blend and the French roast (I like dark roast coffees).
What do you do when you're not coffee-ing
Knitting, both by hand and by machine. I teach people how to restore and use 19th Century circular hosiery knitting equipment. There are only a few thousand people in the world that still use them and I'm one of about a half dozen people that are qualified to teach the skills. Talk about a niche market, huh?
What would surprise us about you?
I've been clinically dead twice (so far), I speak French fairly well, I can read and write Braille, and if I hadn't become an accountant, I would have pursued a career as a big band vocalist (but accounting pays a lot better unless you happen to be Michael Buble or Harry Connick, Jr.).

Erin
Demo Goddess
Erin
Demo Goddess

What do you do?
I caffeinate, educate, entertain, and brighten days.
Why the Coffee Co.?
Because if I'm a junkie for any substance, it's coffee. And Zingerman's has really good coffee and a mission that I believe in.
What's your favorite drink?
Brewed coffee. Because I'm a junkie.
What do you do when you're not coffee-ing
I'm sorry, do you have a security clearance high enough for that information?
What would surprise us about you?
In addition to caffeinating the masses, I am a voice over artist.

Hannah
Drink Slayer
Hannah
Drink Slayer

What do you do?
I help people with their coffee/toast needs!
Why the Coffee Co.?
I love the variety of product and the atmosphere of Zingerman's.
What's your favorite drink?
Iced quad caramel oatmilk latte.
What do you do when you're not coffee-ing
I like to play golf (I play for my college). I also practice music; I've been a trumpet player for 10 years.
What would surprise us about you?
I am 100% left-handed with everything I do.

Kate
Barista
Kate
Barista

What do you do?
Make coffee!
Why the Coffee Co.?
Coffee makes people happy!
What's your favorite drink?
Cold brew - it's strong and rich
What do you do when you're not coffee-ing
Play music and bake
What would surprise us about you?
I'm an adrenaline junkie!

Kevin
Coffee Production Assistant
Kevin
Coffee Production Assistant

What do you do?
Fill customer orders with coffee, pull warehouse inventory, and much more!
Why the Coffee Co.?
It's a great place to work with fun people, with the ability to learn new skills and grow as an employee.
What's your favorite drink?
Espresso shot! Rich in flavor, and perks me right up!
What do you do when you're not coffee-ing
Spend time with my kids, bowl, shoot my guns, and grill.
What would surprise us about you?
I can whistle with my finger and thumb very loudly.

Kim
Barista Babe
Kim
Barista Babe

What do you do?
Brew coffee and make hand-crafted drinks
Why the Coffee Co.?
I enjoy the numerous types of brewing methods offered at the Zingerman's Coffee Company. I also enjoy the freedom of artistic craftsmanship! :)
What's your favorite drink?
A Clever of Ethiopia! The Clever captures the flavors so beautifully. It's like a blueberry muffin you can drink.
What do you do when you're not coffee-ing
You can probably find me at an antique mall, finding vintage things to put in my apartment. Either that or playing guitar and sipping on turmeric ginger tea.
What would surprise us about you?
I'm not Italian!

Laura
Wholesale Customer Support
Laura
Wholesale Customer Support

What do you do?
The BOH (back of house) and I provide support to our wholesale customers by making their ordering experience as easy, fast and accurate as possible!
Why the Coffee Co.?
I worked here (for years!) and left to move out of state. When I came back to Ann Arbor, MI., I couldn't think of any other place I'd rather work!
What's your favorite drink?
OK....super boring, but I really just like brewed coffee. It's fun to learn about coffees from different regions of the world.
What do you do when you're not coffee-ing
I'm a clarinetist who has fun performing in bands, orchestras and chamber groups. My next musical adventure is to learn klezmer clarinet!
What would surprise us about you?
Ummm.....I can juggle?

Lauren
Warehouse Crew
Lauren
Warehouse Crew

What do you do?
I produce and ship out Zingerman’s Coffee for wholesale customers!
Why the Coffee Co.?
I get free coffee!
What's your favorite drink?
Vanilla latte with an extra shot. Our espresso is delish!
What do you do when you're not coffee-ing
I’m pursuing a degree in social work. When I’m not at school, I like to spend time with my boyfriend and our cats.
What would surprise us about you?
I’m a huge beer nerd.

Matthew
Wholesale Account Specialist
Matthew
Wholesale Account Specialist

What do you do?
I give support to our wholesale cafe customers: account management, education, equipment service.
Why the Coffee Co.?
Great coffee, great people, and love being part of the Zingerman's Community of Businesses.
What's your favorite drink?
I drink espresso every morning. I love the intensity and richness of flavor.
What do you do when you're not coffee-ing
Distance running! I put in a lot of miles on the roads and trails of Ann Arbor.
What would surprise us about you?
I was a competitive gymnast for many years and can still walk on my hands.

Michelle
Marketing Manager
Michelle
Marketing Manager

What do you do?
I support the marketing and graphic design needs of our wholesale clients, our own wholesale business, and our café! I love my job because I used to get in trouble for being on social media at work and for doodling in class. Now it’s my career!
Why the Coffee Co.?
When I moved to the area 10 years ago, Zingerman’s reputation for exceptional customer service and business practices preceded its reputation for exceptional food. It made an impression on me as a great community of business for which to work. I have a background in home brewing and worked for a craft beer brewery for three years, and absolutely loved it. I feel like the vibe of a brewery and café are similar in a lot of ways, as is the science behind making beer and coffee. So, when I came across this job, I had to go for it. Now that I’m here, I’d add that the leadership and my coworkers here are interesting, fun, hard-working folks who make it easy to spend most of my time here! And, the coffee perks, obviously.
What's your favorite drink?
Our Ethiopia Harrar, black. If I'm in the mood for "dessert", I order off-menu and ask for a Cubano Latte.
What do you do when you're not coffee-ing
Bullet journaling, Blinkist binging, reading, taking my fur-kid to the dog park, making food, and sometimes painting.
What would surprise us about you?
I used to play roller derby, and was a jammer for the Ann Arbor Derby Dimes. Also, I'm a "motorcycle mamma" - I own a Suzuki Boulevard s40.

Rachelle
Wholesale Sales Manager
Rachelle
Wholesale Sales Manager

What do you do?
I do whatever needs to be done!
Why the Coffee Co.?
I LOVE Zingerman's business philosophy and I LOVE coffee.
What's your favorite drink?
Mexican Chiapas in a mug, preferably a mug we have in the café that says "Hello, Gorgeous".
What do you do when you're not coffee-ing
Raising tiny humans while dreaming of playing tennis.
What would surprise us about you?
I play(ed) the bassoon. I am also a huge rock nerd (geologically not musically) and I love spending time searching and staring at rocks.

Stacy
Barista Wrangler
Stacy
Barista Wrangler

What do you do?
Try to make people happy by caffeinating them!
Why the Coffee Co.?
I've always loved crafting beverages for guests! When I look back at my “working life”, I was the happiest at being a Barista. I love developing relationships with a guest/staff member over a delicious and warm cup of Joe. It just makes my heart happy!
What's your favorite drink?
Lavender & honey latte. It's a warm, soothing hug for your mouth!
What do you do when you're not coffee-ing
Hanging out with Mocha (my dog, not the drink) and watching endless hours of Netflix with Mocha (my drink, not the dog).
What would surprise us about you?
I came in second place in my high school talent show for singing “Bust a Move” by YOUNG MC.

Tamer
Bean Wizard
Tamer
Bean Wizard

What do you do?
Conjure up excellent coffee & tea.
Why the Coffee Co.?
Zingerman's Coffee Co. is home to some real good beans!
What's your favorite drink?
Chai latte with oat milk. So good, hot or cold!
What do you do when you're not coffee-ing
Seeking out great food and drinks. Also enjoying music and baking.
What would surprise us about you?
I am the father of 3 cats, 1 dog, and 4 rats.

Tony
Production Supervisor
Tony
Production Supervisor

What do you do?
Oversee the coffee production, shipping and delivery, take care of the needs of our production crew, warehouse and delivery vehicles and have as much fun as possible!
Why the Coffee Co.?
I love food, especially local food. Not only do I get the chance to contribute positively to our local food economy, but I play a role in contributing to small farms and local food economies through our partnerships with family coffee farms around the world!
What's your favorite drink?
Favorite beverage is a hot cup of black coffee!
What do you do when you're not coffee-ing
While not at the Coffee Co., I enjoy spending time outdoors, travelling around the state and country when I can, yoga and as much music as possible!
What would surprise us about you?
Tony is not my real name. ;)

Will
Coffee Production Staff
Will
Coffee Production Staff

What do you do?
I help package and ship coffee and other items, deliver the coffee to local businesses, and make cold brew.
Why the Coffee Co.?
I like the Detroit St Decaf the best because I enjoy drinking coffee in the evening but I don’t want the caffeine.
What do you do when you're not coffee-ing
I enjoy being outdoors doing things such as hiking, camping, canoeing, or running. If I’m not outdoors I like watching sports or reading a good book.
What would surprise us about you?
I enjoy sewing. My friends and family often come to me to fix clothing or materials that have been ripped.